{"title":"Survey Solutions","description":"\u003cdiv class=\"c-virtual_list__item\" role=\"listitem\" id=\"D090VT9K9NG-1788470762.632019-thread-list-huddle_threads_1788471036.677129\" tabindex=\"0\"\u003e\n\u003cdiv role=\"presentation\" class=\"c-message_kit__background c-message_kit__message c-message_kit__thread_message c-message_kit__thread_message--root\"\u003e\n\u003cdiv role=\"document\" class=\"c-message_kit__hover\"\u003e\n\u003cdiv class=\"c-message_kit__actions c-message_kit__actions--inside\"\u003e\n\u003cdiv class=\"c-message_kit__gutter\"\u003e\n\u003cdiv role=\"presentation\" class=\"c-message_kit__gutter__right\"\u003e\n\u003cdiv class=\"c-message_kit__blocks c-message_kit__blocks--rich_text\"\u003e\n\u003cdiv class=\"c-message__message_blocks\"\u003e\n\u003cdiv class=\"p-block_kit_renderer\"\u003e\n\u003cdiv class=\"p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first\"\u003e\n\u003cdiv class=\"p-rich_text_block\" dir=\"auto\"\u003e\n\u003cdiv class=\"p-rich_text_section\"\u003e\n\u003cmeta charset=\"utf-8\"\u003eBizrate Insights offers 2 types of surveys that are enabled on this demo store:\u003c\/div\u003e\n\u003cdiv class=\"p-rich_text_section\"\u003e\n\u003cbr\u003e1.\u003cspan\u003e \u003c\/span\u003e\u003cb\u003ePre-Purchase:\u003cspan\u003e \u003c\/span\u003e\u003c\/b\u003eDetects exit intent the moment they’re leaving to capture feedback from visitors before they leave your site.\u003cbr\u003e2.\u003cspan\u003e \u003c\/span\u003e\u003cb\u003ePost-Purchase:\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"p-rich_text_section\" style=\"padding-left: 40px;\"\u003e\n\u003cb\u003ePart 1:\u003cspan\u003e \u003c\/span\u003e\u003c\/b\u003eGather customer feedback immediately following a purchase through in-line placements on the checkout page, banner invitations, and a dedicated post-purchase survey page.\u003cb\u003e\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"p-rich_text_section\" style=\"padding-left: 40px;\"\u003e\n\u003cb\u003ePart 2:\u003c\/b\u003e\u003cspan\u003e \u003c\/span\u003eShoppers receive a follow-up email requesting fulfillment feedback.\u003c\/div\u003e\n\u003cdiv class=\"p-rich_text_section\"\u003e\n\u003cbr\u003eClick on the corresponding item below for more details and to experience the surveys.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","products":[{"product_id":"pre-purchase-survey-invitation","title":"Pre-Purchase Survey Invitation","description":"\u003cdiv class=\"group-block\n    group-block--height-fill\n    group-block--width-fill\n    border-style\n    spacing-style\n    size-style\"\u003e\n\u003cdiv class=\"group-block-content\n      \n      layout-panel-flex\n      layout-panel-flex--column\n       mobile-column\"\u003e\n\u003cp class=\"wp-block-paragraph\"\u003e\u003cstrong\u003e\u003cmeta charset=\"utf-8\"\u003eTo test the pre-purchase survey on desktop\u003c\/strong\u003e, Browse the site as a shopper would, then \u003cmeta charset=\"utf-8\"\u003emove to leave the site to experience how Bizrate Insights captures feedback from visitors before they purchase.\u003c\/p\u003e\n\u003cp class=\"wp-block-paragraph\"\u003eBizrate’s \u003cem\u003e\u003cstrong\u003eTrueExit™\u003c\/strong\u003e\u003c\/em\u003e technology detects exit intent: the invitation surfaces in real time as the shopper’s cursor crosses the URL bar or moves toward closing the window, right where the cursor is, at the moment they’re leaving. Because it fires at exit, it never interrupts an active shopping session. \u003c\/p\u003e\n\u003cp class=\"wp-block-paragraph\"\u003e\u003cstrong\u003eOn mobile and tablet\u003c\/strong\u003e, time on site triggers the invitation instead (3 minutes by default). Many retailers add page-view or scroll-percentage conditions, since mobile browsing behaves differently and the browser typically stays open.\u003c\/p\u003e\n\u003cp class=\"wp-block-paragraph\"\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cem\u003eWe've adjusted the triggers on our demo store so that you can see the experience quickly, timing is adjustable on a per-store basis to meet your needs.\u003c\/em\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Bizrate Demo","offers":[{"title":"Default Title","offer_id":45659096449110,"sku":null,"price":1.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0744\/4637\/2950\/files\/500_800x_3d21c655-5d78-48fc-8a45-c248a857c686.webp?v=1787776424"},{"product_id":"post-purchase-survey-invitation","title":"Post-Purchase \u0026 Fulfillment Survey Invitation","description":"\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cspan\u003eAdd any demo item to your cart and complete the checkout process. This is a test store, so you will not be charged, and no product will be shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan class=\"c-mrkdwn__br\"\u003e\u003c\/span\u003e\u003cspan\u003eDuring checkout, you can use any test credit card number \"1\" and any test billing address.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan class=\"c-mrkdwn__br\"\u003e\u003c\/span\u003e\u003cspan\u003eOnce your order is placed, you’ll experience how Bizrate Insights gathers customer feedback immediately following a purchase through in-line placements on the checkout page, a banner invitation, and a dedicated post-purchase survey page.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan class=\"c-mrkdwn__br\"\u003e\u003c\/span\u003e\u003cspan\u003eBe sure to check your inbox to see a follow-up fulfillment email survey invitation example.\u003c\/span\u003e\u003c\/p\u003e","brand":"Bizrate Demo","offers":[{"title":"Default Title","offer_id":45659098513494,"sku":null,"price":1.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0744\/4637\/2950\/files\/500_800x_d0821fb7-7f30-4cba-ba6f-cc13c3c95380.webp?v=1787776442"}],"url":"https:\/\/bizrate-demostore.myshopify.com\/collections\/frontpage.oembed","provider":"Bizrate Customer Feedback Demo","version":"1.0","type":"link"}