Bizrate Insights offers 2 types of surveys that are enabled on this demo store:
1. Pre-Purchase: Detects exit intent the moment they’re leaving to capture feedback from visitors before they leave your site.
2. Post-Purchase:
Part 1: Gather customer feedback immediately following a purchase through in-line placements on the checkout page, banner invitations, and a dedicated post-purchase survey page.
Part 2: Shoppers receive a follow-up email requesting fulfillment feedback.
Click on the corresponding item below for more details and to experience the surveys.
